Help center

How PaqLink works, step by step.

Guides written from the product itself — what each screen does, what the standards require, and what happens to your printed codes in every case.

Getting started

Creating your account and verifying your emailSign up with your work email and company name; verify the address to unlock everything.

Adding a product: GTIN rulesWhat a valid GTIN is, why we store 14 digits, and what happens when you save.
Lot, serial and expiry (AI 10, 21, 17)Optional GS1 application identifiers that travel inside the QR code.
Downloading a print-ready QR codeSVG and PNG exports sized in real millimetres, with the quiet zone included.
Changing where a printed code goesThe QR encodes a GS1 Digital Link, not a page — so you can change the page any time.
Importing products from CSVBulk-create products from a spreadsheet; one bad row never blocks the rest.
Scan analytics and what we don't collectDaily counters per product, exportable as CSV. No per-person data, ever.

The EU wine e-label: what must be on itIngredients, allergens, energy and nutrition per 100 ml, alcohol — hosted with zero tracking.
E-label languages and Accept-LanguageOne product, many languages; shoppers see their own automatically.
Calculating energy for winekJ and kcal per 100 ml from alcohol, residual sugar, acidity and glycerol.

Team roles: owner, admin, memberInvite colleagues with single-use links; permissions are by capability.
Two-factor authentication and backup codesAuthenticator-app codes on login, ten single-use backup codes.
Changing your password or email; logging out other devicesSensitive changes always need your current password.
Deleting your account (and what happens to printed codes)30-day grace, then permanent erasure; QR codes for erased companies stop resolving.

Plans, renewals and what happens if you stop payingMonthly plans in ZAR via Paystack; printed codes never break because of billing.

Sunrise 2027, plainlyA voluntary GS1 milestone for retailers' scanners — not a law, and not the FDA.
What 'conforms to GS1' means (and why nobody is 'GS1 certified')Open, royalty-free standards; our resolver passes the official test suite 27/27.
How the resolver worksA scan hits paqlink.com/01/<gtin>, we look up your record and redirect in under a second.

API keys and the REST APICreate products, download QR codes and read scan counts from your own systems.
Webhooks: signed events to your endpointproduct.created / updated / deleted and a daily scan digest, HMAC-signed.